Privacy policy

Controller

Email: info@pixelpuzzleshop.com
Phone: +49 1523 3950385

Scope

This policy covers the public pages at pixelpuzzleshop.com and enquiries sent to the contact details above. This website presents products. Orders and payments take place exclusively on Etsy.

Technical data when visiting the website

Visits involve processing technically necessary connection data, including IP address, date and time, the requested page, response status, device and browser information and, where supplied, the referring page.

This processing supports secure website delivery, abuse prevention and troubleshooting. Its legal basis is Article 6(1)(f) GDPR. Our legitimate interest is secure and reliable operation.

Hosting

The website is provided through Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. Cloudflare processes technical connection data to deliver and protect the website.

Processing outside the European Union or European Economic Area may occur. Information about the agreements applicable to these services and international transfers is available from Cloudflare:

• Cloudflare privacy policy
• Cloudflare data processing and transfer terms

Language preference, cookies and external content

The hosting provider can derive a country code from the connection IP address to select the initial language. Germany receives German; other locations or an unavailable country code receive English. This website does not separately store the IP address for this language selection. Your manual DE/EN selection takes priority and is stored in a first-party preference cookie for up to 180 days.

The public pages use no first-party advertising or analytics trackers. Product images and fonts are delivered by this website, without loading external font services. The slideshows set no advertising or analytics cookies. Necessary security functions may use technical cookies.

Storage or access strictly necessary for an explicitly requested service is based on section 25(2)(2) TDDDG. Subsequent processing is based on Article 6(1)(f) GDPR, including our interest in delivering the requested language and a secure service.

Clicking a product or shop link takes you to Etsy using Etsy Share & Save links. Etsy's subsequent processing is covered by its privacy policy.

Contact enquiries

When you contact us by email or telephone, we process the contact details and information you provide to handle your enquiry. Contract-related enquiries are processed under Article 6(1)(b) GDPR; other enquiries under Article 6(1)(f) GDPR, based on our legitimate interest in responding.

Email is processed through IONOS. See IONOS privacy information.

Retention

Personal data is retained only for as long as needed for its purpose. Technical logs follow the hosting provider's retention periods needed for operation and security. Duration depends on the log type and any security incident.

Contact enquiries are deleted after final handling unless statutory retention requirements or legitimate reasons require longer storage. Statutory retention is based on Article 6(1)(c) GDPR.

Your rights

Subject to the statutory requirements, you have rights of access, rectification, erasure, restriction and data portability. You may object, on grounds relating to your particular situation, to processing based on Article 6(1)(f) GDPR. Consent may be withdrawn at any time with effect for the future.

Contact us using the details above. You may also complain to a supervisory authority, in particular in the country of your habitual residence, workplace or the alleged infringement.

No automated decision-making, including profiling with legal or similarly significant effects, takes place on these public pages.